Payment & Delivery Conditions

 

1. Bank transfer or EFT (electronic fund transfer)

Our IBAN numbers can be found on the account information page, and you can enter your order number in the description section during payment.
 
2. Payment by credit card on the payment page
 
Your credit card can be used for a single payment or for all installments. Online payments are processed at the end of your order to protect your credit card. Due to possible order cancellations or inventory issues, your credit card will be charged within 3–7 business days for the cancellation of your order.
 
3. Ordered price
 
If your order is canceled for any reason, Logo Controls will refund your product fee and/or your credit card within 3–7 business days. However, you must accurately and completely provide your bank account information and/or credit card information to our company’s financial authorities.
 

4. Delivery

The shipping dates of the products are usually written on the product pages; if not, please ask us at sales@goscontrols.com.

Shipment of products is usually between 8 and 12 weeks as they are out of stock.

Your products are sent by the UPS or Turpex Air Cargo, and they are usually delivered within 3 working days.

Please contact us if you have any questions about product shipments.

5. Payment Follower

If the online payment system cannot carry out the transaction for any reason, at the end of the payment steps, our visitors are informed. In the event of an error, the customer who placed the order is contacted with the order that cannot be delivered.

The validity of the e-mail address specified by our customer is confirmed by an automatic e-mail sent after the order has been transferred.

We are also responsible for the bank where we use the credit card system, as well as the customer for the delivery.

6. During Delivery

Open and check the packages you think were damaged during shipment in front of the cargo officer you are taking delivery of. If you think that there is any damage to the product, do not take delivery of it without keeping a record with the cargo company.

It is accepted that the cargo company fully fulfills its duty after the delivery of the product.

If the product is damaged, please contact sales@goscontrols.com by e-mail or call +90 850 885 58 55 as soon as possible.

If you perform these operations, we will start to work on your package and ensure delivery is repeated as soon as possible.

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